Company Overview

MZA are a leading telecoms & IT analyst firm delivering insight and analysis into past and future trends within the communications market place.  With more than 20 years experience of these markets and extensive industry contacts and clients, MZA is perfectly positioned to support your needs in respect of accurate and insightful industry analysis.

We provide granular analysis of both enterprise and consumer communications market opportunities.  This analysis provides insight on the complete market situation from pricing, through market opportunity, market value, competitor shares and distribution channel structure.

Our research and analysis is backed up by the a comprehensive methodology including an extensive programme of face to face and telephone interviews we conduct not just at a global level, but importantly at a regional and country level.

With a blue chip client list, we are supporting many of the leading vendors, service providers, channels and consultants active in the market.


MZA offers expertise through multiclient and bespoke/adhoc consulting services and analysis in the areas of both business/enterprise and consumer communications.

Business/Enterprise Communications Analysis

Our analysis of business/enterprise communications solutions includes: PBX/IP PBX, Business telephony platforms, call centre/contact centre, enterprise mobility, cordless PBX, VoWLAN, unified communications, enterprise IM, audio conferencing, video conferencing, web conference, voicemail and unified messaging.

Consumer Communications Analysis

Our analysis of consumer communications markets includes: corded telephones, answering machines, teltams, isdn phones, fixed line progression, cordless telephones (encompassing analogue, 2.4 GHz, 5.8 GHz, DECT, PHS).

Recent Research

Recent research outputs include:

  • Q1 2015 PBX/UC Call Control Market and Vendor Performance
  • PBX/UC Call Control FastView Forecasts
  • PBX/UC Call Control Distribution Channel Analysis
  • Contact Centre 2014 market and vendor performance
  • DECT/VoWLAN/PHS Market and Vendor Performance
  • Hosted/Cloud Telephony - Historic and Forecast Analysis
  • Global Consumer Cordless Market Update